Communicating the value of complex dentistry to patients

Trust, ethics & premium materials
by Geistlich · Switzerland · July 11, 2025
When dentistry is paid out of pocket, explaining the value of complex dentistry and premium biomaterials becomes critical. Dr. Miguel Stanley shares how trust, communication, and ethics help patients understand why doing it right truly matters.

Key Takeaways

  • Complex dental procedures require time, expertise, and high-quality materials, but deliver long-term benefits.
  • In out-of-pocket markets, dentists must emphasize value over price.
  • Premium biomaterials and ethical choices build patient trust and protect clinical outcomes.
  • Dr. Miguel Stanley shares strategies to stay true to quality care in the face of economic pressure.


The Real Cost of “Cheap Dentistry”

In many countries, dentistry is 100% out-of-pocket - no insurance, no subsidies. That shifts the conversation around care.

Dentists like Dr. Miguel Stanley, founder of the White Clinic in Lisbon and an advocate for biological and regenerative dentistry, feel this pressure daily. Patients want lower costs and faster treatments. But Dr. Stanley has consistently taken a different path: choosing quality care, using premium biomaterials, and prioritizing long-term outcomes - even when it's more demanding, both financially and clinically.

“In private practice, no one is watching. That’s where integrity really matters,” says Dr. Stanley.


Why Premium Biomaterials Matter

Explaining the Value to Patients

Patients often see bone grafts, membranes, and regenerative materials as optional extras, not essentials. It's up to the clinician to shift that mindset.

According to Dr. Stanley, dentists should clearly communicate three key reasons for choosing top-tier materials:

  1. Health Impact
    Skipping regenerative materials can result in bone loss, infection, or implant failure. The long-term health costs often outweigh any savings.
  2. Biological Compatibility
    High-quality biomaterials are better integrated, safer, and more predictable in their outcomes.
  3. Treatment Longevity
    Shortcuts may lead to re-treatments or aesthetic compromises. Done properly, complex dentistry lasts longer and functions better.


Real-Life vs. Lecture Hall Dentistry

Many of the stunning clinical cases shown at conferences are performed in idealized conditions, university clinics, research studies, or on patients who didn’t have to pay.

“What about the dentist who sees ten patients a day, works in a lower-income country, and still wants to deliver gold-standard care?” Dr. Stanley asks.

This question lies at the heart of his philosophy: that ethics, quality, and communication matter even more when no one is watching, and when every patient decision counts.


Building Trust in the Chair

The Role of Communication and Transparency

Dr. Stanley co-founded the Slow Dentistry Global Network to promote patient-centered care that values safety, comfort, and education. The movement encourages slowing down to make time for:

  • Thorough explanations of procedures and materials
  • Open discussions of costs, risks, and benefits
  • Empowering patients to make informed decisions
  • Saying “no” to shortcuts when they compromise care

This builds long-term trust and better results.


The Case for Ethics in Modern Dentistry

Ethics in dentistry isn’t just a virtue, it’s a clinical safeguard.

Cutting corners may save time and money upfront, but it risks complications, reduced outcomes, and loss of patient confidence. By being transparent, ethical, and uncompromising on quality, clinicians build credibility that lasts.

“It’s time we talk openly about the pressures dentists face,” says Dr. Stanley.
“And it’s time we celebrate those who choose to do the right thing, even when it’s hard.”


About Dr. Miguel Stanley

Dr. Miguel Stanley is the founder of the White Clinic in Lisbon, a pioneer in biological and integrative dentistry. With over 200 keynote lectures in 50+ countries, he is recognized globally for connecting oral and general health.

He is co-founder of the Slow Dentistry Global Network, and Missing Link, an AI-powered communication tool for dentists and patients. Dr. Stanley is also Vice President of the Digital Dentistry Society, adjunct professor at UPenn, and a consultant to several leading dental companies. His TEDx talk and National Geographic documentary have brought his ideas to a global audience.


Conclusion

Dentistry today faces a crossroads: meet economic demands or uphold clinical excellence. Dr. Miguel Stanley’s message is clear: “When you explain the value of complex dentistry clearly and honestly, patients understand why doing it right matters.” In a world that often pushes for quick fixes, ethical and regenerative dentistry is the path forward.